Overview
Alcatel-Lucent OmniTouch Unified Communication is a suite of next-generation IP-based unified communications applications for enterprises. The suite is based on four unified communications applications - My Teamwork, My Messaging, My Phone and My Assistant -- that allow users to tailor, control and manage calls, messages, directories, collaborative work tools and information from any location using any device and any software interface.
This powerful server-based suite is designed to optimize business communication, enabling communication tools and applications to work together seamlessly. The solution improves human interaction and increases productivity by allowing employees to access information and business tools using any device, regardless of the location.
Alcatel-Lucent OmniTouch Unified Communication is the first unified communications solution available worldwide that implements the latest Internet technologies (XML/SOAP, SIP and VXML). The use of these technologies minimizes capital expenditures by integrating communication functions with Web services in a simple and cost-effective way, while providing knowledge workers with a richer, more personalized communication environment within the context of their business.
Documents
Data Sheets:
My Teamwork for Microsoft Office Communicator 2005 (391kb)
Utilizing the same underlying server as the native OmniTouch My Teamwork application, this solution offers carrier-grade multipoint audio conferencing to Communicator 2005 users, allowing enterprises to eliminate third-party audio conferencing for a hard ROI.
My Teamwork Land Mobile Radio Conferencing and Collaboration (LMRCC) (1.1Mb)
This application enables land mobile radio networks to interoperate with any telephony device on traditional, VoIP, and next generation networks. The solution assists local, state, and federal governments with emergency response initiatives and industries with deployed field personnel to communicate from remote locations.
My Teamwork Top 10 Benefits (187kb)
This application enables land mobile radio networks to interoperate with any telephony device on traditional, VoIP, and next generation networks. The solution assists local, state, and federal governments with emergency response initiatives and industries with deployed field personnel to communicate from remote locations.
My Teamwork for IBM Lotus Sametime (348kb)
The solution provides multiparty ad hoc audio conferencing for click-to-conference functionality with recording and advanced call controls and audio conference scheduling support all from the Lotus Sametime interface. For Lotus Sametime 7.5 users this eliminates the recurring costs associated with conferencing services.
OmniTouch Unified Communication Datasheet (748kb)
Success Story:
Cost Control at CNET Networks with My Teamwork's Meet Me Audio Conferencing (211kb)
CNET Networks experiences the benefits and ease of use with My Teamwork reservationless conferencing
Public Financial Management Realizes the Benefits of Premise-Based Audio Conferencing (365kb)
PFM is a North American Financial Services Company that has deployed My Teamwork and realized a return on investment in 3 months.