Alcatel-Lucent Advanced Cellular Extension

Overview

Alcatel-Lucent Cellular Extension is a fixed mobile convergence (FMC) solution that helps businesses to empower their mobile workforce, by enabling the integration of mobiles phones into the corporate communication server.

Ideal for mobile workers, Cellular Extension provides access to corporate telephony services at a distance and simplifies communication with customers. This solution controls cost while optimizing the management of mobility.

Cellular extension is a software-based application. The simple installation of Cellular Extension client on a mobile device enables integration with the OmniPCX IP communication server. Once installed, the software recognizes any mobile phone as an extension of this server. Because infrastructure and telephone devices are already in place, Cellular Extension means minimal additional investment:

no extra hardware, no major changes in infrastructure, no dedicated link to mobile carrier network.

Alcatel-Lucent Cellular Extension is activated with one license per user. The client software is then installed in each user's device, providing a menu-driven interface to access corporate services.

Cellular Extension may be activated in any of the following devices:

PDA/GSM, SIM-card-based phone, Windows-based phone, Smartphone, Symbian mobile phone.

Cellular Extension can be associated with softphone applications (PC-assisted telephony) to benefit from additional features: display and control incoming Cellular Extension calls, edit call log, access corporate directory with call-by-name, consult corporate voice mail..

Benefits

• Increases efficiency and productivity: No time is wasted by dialing several phone numbers to reach the same person - each employee has a single number for both fixed and mobile phones.
  
  
• Improves customer satisfaction: By helping to establish immediate contact with the right person, Cellular Extension guarantees that customers get the right answers in a timely manner.
  
  
• Saves on cost: Alcatel-Lucent Cellular Extension allows your company to take advantage of better rates offered by the corporate private network than those proposed by wireless networks. The result: a significant reduction in mobile phone bills and savings on long-distance calls.
  
  

Features

• Private dialing
  
  
• Past number redial
  
  
• Inquiry call
  
  
• Conference call
  
  
• Transfer
  
  
• All types of forwarding
  
  
• Voicemail notification
  
  
• Single number for fixed and mobile phone
  
  
• Simultaneous ringing of fixed and mobile phones
  
  
• Short-dialing
  
  
• Boss/assistant link for call filtering.
  
  

Information

Related Information for the Alcatel-Lucent Advanced Cellular Extension

Mobilizing the enterprise with Alcatel-Lucent and Nokia- Oct. 9, 2007

In today's customer-centric business world, employees are expected to remain fully reactive and productive at all times - even when they are away from the office. This is why companies must provide their mobile workers with 24/7 access to a full suite of communication tools. One powerful solution to this challenge is Intellisync Call Connect for Alcatel-Lucent, the fruit of a new collaboration between Alcatel-Lucent and Nokia.

Documents

Data Sheets:
Alcatel-Lucent Advanced Cellular Extension datasheet (932kb)

Product Brochures:
White paper: Business in motion - managing the mobile workforce (167kb)

Mobile technology has rapidly penetrated the workplace in recent years, leading to widespread changes in working practices and management styles. A report from the Economist Intelligence Unit sponsored by Alcatel-Lucent.