The Alcatel-Lucent OmniPCX Enterprise Communication Server offers a standards based open-distributed communications server for both medium and large enterprises, managing both traditional and IP configurations. With a capacity of 5,000 to 100,000 users, the Alcatel-Lucent OmniPCX Enterprise Communication Server is one of the world's most scalable advanced business communication systems.

The Alcatel-Lucent OmniPCX Enterprise Communication Server is the reference in carrier-class intranet communication servers and applications.

The Alcatel-Lucent OmniPCX Enterprise Communication Server is designed with IP at the core, allowing fully distributed IP solutions across data networks. Its unique media gateway architecture also allows traditional TDM or mixed IP-TDM configurations.

This IP network may include one or more Local Area Networks (LANs) or local networks linked via public networks to form Wide Area Networks (WANs).

Because of its ability to communicate over any network infrastructure, customers can deploy new technologies at their own pace. They can choose the right solution according to their specific communication requirements and their expected return on investment.

Benefits

The Alcatel-Lucent OmniPCX Enterprise Communication Server offers the widest range of solutions to answer the necessity for current and future upgrades, imposed by rapidly changing business communications needs. The Alcatel-Lucent OmniPCX Enterprise Communication Server solution can grow with present and future business at your pace. Alcatel-Lucent OmniPCX Enterprise Communication Server integrates seamlessly in any environment, whether it is the IP infrastructure, the application, or voice and management environments. The robustness and reliability of Alcatel-Lucent OmniPCX Enterprise Communication Server is built around the award winning OmniPCX family of solutions.

Versatile Hardware Solutions
Native IP Wired or Wireless Solutions
Continual Security Process
Enterprise Rich Telephony
On-site & Off-site Mobility
Award Winning Customer Relations Techniques
Borderless Solutions - Unified communications
Multiple Call Center solutions
Simplified Management

Versatile Hardware Solutions
Using tried and tested hardware, Alcatel-Lucent can furnish a range of products for any size of network, though currently self limited to 100,000 users. From the platform hardware to the telephone set, Alcatel-Lucent has the innovative technology to expand and complement an incumbent network or create a basic telephone communication system ready for limitless expansion.

Native IP Wired or Wireless Solutions
Native IP Solutions enable you to optimize your cost in any environment of your communication solution (traditional cabling, IP multi-site, LAN telephony with IP phones) allowing you to upgrade from legacy TDM topology to IP technology in both wired or wireless environments.

Continual Security Process
Security is one of the most important concerns for any network client. Alcatel-Lucent's experience in network design, constant and ongoing participation in worldwide security forums and partnerships with security specialists provides answers to this continual process. Alcatel-Lucent can provide a tailor-made economically viable solution for each client situation.

Enterprise Rich Telephony
The present offer is the result a long and rich experience acquired from the OmniPCX family of Alcatel-Lucent PBXs, which include: user-friendly digital terminals and operator features, embedded voice mail application, group telephony, manager-assistant features, PC telephony etc., all of which are designed to increase overall company productivity.

On-site & Off-site Mobility
Alcatel-Lucent OmniPCX Enterprise Communication Server delivers different solutions for mobility. Mobility can be considered from the simple hands free capabilities within the office environment. It can include the access to telephony services within the same enterprise building or to the total mobile communication system inside and outside the Enterprise sites.
Enterprise campus mobility can allow each employee to have a single phone number regardless of their location. An exceptionally well-designed and ergonomic range of terminals is available for all types of mobile employees.

Award Winning Customer Relations Techniques
The Alcatel-Lucent OmniPCX Enterprise Communication Server customer greeting application reflects the best image for your company with 24/7 welcome functions. Your company image is reflected by availability and accessibility to make customer interactions fluid and straightforward, saving time for both you and your clients.

Borderless Solutions - Unified communications
Alcatel-Lucent OmniPCX Enterprise Communication Server is a true borderless solution, providing the same level of functionalities, the same user interface and user rights, regardless of the user's location, whether they are at headquarters, in a branch office, or even at home.

Multiple Call Center solutions
Linked to the development of the Alcatel-Lucent OmniPCX Enterprise Communication Server are call center solutions that cover the needs of small to very large companies. The inbuilt flexibility caters for unknown increases in demand requirements with ergonomics based on years of call center experience.

Simplified Management
Alcatel-Lucent Omnivista 4760 simplifies access to your network configuration to ensure minimum losses in time and to optimize the tasks of system management.

Features

The Alcatel-Lucent OmniPCX Enterprise Communication Server is part of the next generation of enterprise IP-PBX communication systems. It is designed around native IP technologies and allows the customer to deploy mixed or legacy solutions to support a converged data-voice network.

Key Features

Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.).
Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.
Unified messaging and personal assistant applications provide easy access to messages anywhere, anytime, with call routing and screening functions available from any device.
Enables companies to interact with customers through a variety of communication methods, including voice, fax, e-mail, Web conferencing, etc.
Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration.
Powerful communication servers, installed on standard equipment, provide high-level performance and reliability.
Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed.
Standards-based solution optimized for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers.

Documents

Data Sheets:
Alcatel 5521 PC EMP Data Sheet (PDF)